ID lays great emphasis on providing top class customer service and has made significant investments in the facility, to provide 24/7 support, ensure security of your business critical information and offer fool proof disaster recovery measures to facilitate uninterrupted business continuity.
Features
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Delivery Centre with 99.9% of availability
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Redundant 2 MBPS connectivity to ISP backbone
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Fiber channel & VSAT carrier for last mile connectivity
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Rigorous security measures at 4 levels- Physical, Network, Server/ Desktop/ Laptops, Administrative- to ensure confidentiality and security of clients’ information
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Disaster recovery measures include, periodical back up of application data, real time backup of all desktops/laptops to centralised storage, daily/monthly backups in disks & tapes, offsite storage of backup data
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100% diesel generator back up with uninterrupted power supply system in parallel redundant mode
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Video Conferencing Facility and VOIP phones to all ID centers across the world