ID’s Indian Global Delivery Centre is located in ELNET Software City, a world class software technology park in the heart of the IT corridor of Chennai, India. ID lays great emphasis on providing top class customer service and has made significant investments in the facility, to provide 24/7 support, ensure security of your business critical information and offer fool proof disaster recovery measures to facilitate uninterrupted business continuity
Features
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Delivery Centre with 99.9% of availability
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Redundant 2 MBPS connectivity to ISP backbone
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Fiber channel & VSAT carrier for last mile connectivity
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Rigorous security measures at 4 levels- Physical, Network, Server/ Desktop/ Laptops, Administrative- to ensure confidentiality and security of clients’ information
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Disaster recovery measures include, periodical back up of application data, real time backup of all desktops/laptops to centralised storage, daily/monthly backups in disks & tapes, offsite storage of backup data
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100% diesel generator back up with uninterrupted power supply system in parallel redundant mode
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Video Conferencing Facility and VOIP phones to all ID centers across the world